Before your class

• Service agreement/contract: please review these documents, verify that all of the information is correct, sign the original and return it to us within one week. We are not able to process your payment without these signed documents. Notify our office immediately if there is a problem. Contract instructors will be sent a copy of our official purchase order upon request.
• Handouts: we need to have a copy of your course materials on file. Please send (or e-mail) a set with your signed agreement/contract. We are happy to copy the handouts for your program; please send copy (preferably electronic) to our office at least 10 business days prior to your course's start date. Federal copyright laws prohibit our department from duplicating copyrighted material without permission from the publisher or author, so please do not include this material in your packet. All classes offered for social workers, nurses or chemical dependency counselors must have handouts with the class name and date, an agenda, a list of learning objectives, a summary of instructor qualifications and the relationship of the class to the field targeted. Instructors are expected to generate this information.
• Media Services requests: please submit your requests for multimedia equipment, using our Instructor Checklist form, to our office with your signed service agreement. We need your multimedia equipment requests one week before your class starts in order to ensure that you have the equipment you require.
• Classroom: if you require a special room arrangement, please provide this information on the Instructor Checklist form. We will make every attempt to accommodate your room request.
• Our office will contact you prior to the start date of your class with the current enrollment count (please provide your e-mail address). If there is insufficient enrollment, the class may be cancelled.
• You may also check your enrollments online. You will need your tech ID, which can be found on your service agreement/contract. Follow the directions for first time login. You may then change your PIN by selecting User Account Maintenance. Once you're logged in, select the Employee tab and choose Class List from the left-hand menu.
• Course packet, materials, and books: please pick up your course packet (sign-in sheets, attendance roster, certificates and evaluations) and materials/books at the Wheelock Whitney Hall 3rd floor reception desk, unless you have made alternative arrangements with us. In the rare event that Whitney Hall is not open, please contact Public Safety to let you in for your materials.

During your class

• Start your class on time - latecomers may catch-up at the breaks.
• Each student must sign in. It is important for us to maintain attendance records, especially for students earning professional CEUs. If your class meets for multiple sessions, your class packet will include an attendance roster; please maintain it accurately.
  
• If a student has not pre-registered and there is space left in the class, you may register him/her as a "walk-in." So that we may follow-up on walk-in registrations, it is important that we have complete contact information for the student, including name, address, phone and email. Students may provide the necessary information on the class sign-in sheet. Please notify us of any walk-in registrations on the next business day so that we may contact the student for payment.
• Students who say that they have already registered but whose names do not appear on the class roster should leave their complete contact information on the sign-in sheet and indicate how they registered (phone, hotline, mail, web, etc.). Please return this information to our office the next business day, so that we may follow-up with the student.
• If you have extra books or handouts and are teaching somewhere other than Whitney Hall, please keep them for the next week (if some students did not attend the first day) or return them to us.

After your class

• Each student should complete an evaluation of the course at its completion. We rely on the feedback of our students to continually improve our offerings and services, and appreciate your help in facilitating this process Please forward completed evaluations to our office, along with the attendance roster, sign-in sheets, and any leftover books/handouts, within three business days of the course's completion. If you taught in Whitney Hall, you may leave these items at the reception desk.
• We provide certificates for all students upon completion of the course (exception: we do not create certificates for our personal enrichment offerings unless requested). If you are teaching off-site, certificates for your students will be included in your first day packet, and may be distributed at the last class meeting to those students who have attended. Please notify us immediately regarding misspelled names so we may make the appropriate corrections on the certificates.
• Your final payment for the course will not be processed until all materials are returned.
• Instructors paid via contract must submit an invoice in order to receive payment. The invoice should include the name and date of the class, the purchase order number assigned to your contract, and the amount to be paid (per the terms of your contract). Payment will be sent to the address on your contract.

General information

• Our office hours are 8 a.m. to 6 p.m., Monday and Tuesday, and 8 a.m. to 4:30 p.m. Wednesday through Friday. (Summer hours may vary; please call us to check.) We are located in the Kopp Hall, Suite 2100.
• Handicapped accessibility: all MCTC buildings are equipped with handicapped entrances and facilities. If you have a student with special needs or access problems, please contact our office.
• Parking: the parking ramp on Hennepin Avenue is available for students and instructors and is connected to the college by skyway on the ramp's third level. To park in the ramp during on weekdays before 5 p.m., you must display a parking permit on your dashboard (a parking permit will be sent to you along with your service agreement). Current parking rates and additional information can be found on the college's homepage.
• Public Safety: MCTC Public Safety is on duty at all times. They may be contacted for emergencies or to open locked classrooms. They can be reached at 612.659.6910 (dial 6910 from a campus phone).
• Bad weather school closings: class cancellations will be announced on WCCO and KSTP. In case of severe weather during college hours, please listen and follow announcements that will be broadcast over the Public Safety loudspeaker system.
• Instructor cancellations: please contact us as soon as possible if you are ill or unable to teach a class. It is difficult to contact students in an emergency and we appreciate as much notice as possible.
• Students enrolled in both credit and noncredit programs are expected to adhere to MCTC's Student Code of Conduct.